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Reviews for Chantry Village Apartments > BAD OFFICE STAFF
Apartment Review for Chantry Village Apartments - Columbus, OH100 % Like This Apartment
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Apartment Review
BAD OFFICE STAFF
Review Date: 5/11/2009 Reviewer: Anonymous
THE PEOPLE IN THE MANAGEMENT OFFICE HAVE VERY BAD ATTITUDES IF YOU ASK THEM QUESTIONS THEY ARE VERY SHORT WITH YOU AND TREAT YOU LIKE YOUR BOTHERING THEM. I PERSONALLY DONT THINK $769 IS CHEAP RENT AND THESE APARTMENTS ARE OKAY I COULD DO BETTER AND I WILL WHEN MY LEASE IS UP. THE DAY BEFORE I MOVED IN MY APT. I DID A WALK THROUGH AND DISCOVERED THAT MY APT. HAD NOT BEEN PREPARED FOR ME TO MOVE IN, THERE WERE HOLES IN THE WALL THAT ARE STILL THERE SCRATCHES ON THE COUNTERS THAT COULD ONLY BE FIXED BY REPLACING THE COUNTERS, AND MY RUG HAD A BIG RED STAIN ON IT,AND AN EVEN LARGER BLACK SPOT IN THE MIDDLE OF THE RUG IN THE LIVING ROOM. I IMMEDIATLY CALLED THE LEASING OFFICE SPOKE TO A BRIAN THEY CLEANED THE RUG ONCE IT DRIED BOTH STAINS REMAINED I THEN CALLED AGAIN THE MANAGER CAME LOOKED AT THE RUG SAW THE SPOTS SAID HE WOULD HAVE IT CLEANED AGAIN ONCE AGAIN THE STAIN REMAINED I ASKED THE MANAGER IF THEY COULD JUST REPLACE IT SINCE BY LAW RUGS ARE TO BE REPLACED EVERY 5 YEARS AND IT HAD DEFINITELY BEEN ABOUT THAT LONG HE REFUSED AND GAVE ME ATTITUDE FOR ASKING I SAID HEY THIS ISN'T MY FAULT BUT I DON'T WANT A CARPET THIS BADLY STAINED HE TOLD ME IN A VERY RUDE MANNER WELL I'LL JUST LET YOU OUT OF YOUR LEASE AND YOU CAN GO CAUSE I'M NOT REPLACING THAT RUG AND I SAID ARE YOU GONNA PAY FOR THE MOVERS THAT MOVED ME IN TO MOVE ME OUT AND IN SOMEWHERE ELSE, HE SAID NO AND I SAID OKAY THEN YOUR GONNA HAVE TO DO SOMETHING ABOUT THIS RUG, HE THEN PROCEEDED TO TELL ME TO BUY AN AREA RUG I SAID ARE YOU GONNA PAY FOR THAT THE ANSWER WAS ONCE AGAIN NO, I SAID THERE GONNA HAVE TO DO SOMETHING, SO HE TELLS ME THAT HE NEEDS TO TALK TO SOMEONE ELSE HE'LL CALL ME BACK, TO ME THE SOLUTION WOULD HAVE BEEN TO APOLOGIZE AND REPLACE AT LEAST THAT PIECE OF CARPET, BUT NO INSTEAD I WAS TREATED LIKE MY FAULT THEY DIDN'T HAVE THIS CARPET TOGETHER, AND WHEN HE FINALLY CALLED ME BACK HIS RESOLUTION WAS TO ONCE AGAIN CLEAN THE RUG THAT WE'D ALREADY HAD CLEANED 3 TIMES AND IT DIDN'T WORK, SO ONCE AGAIN CLEANED THE RUG WHEN IT DRIED STAIN STILL REMAINED AND I'VE HAD TO JUST LIVE WITH IT AT $769 PER MONTH REPLACING A SMALL AREA OF CARPET TO ME WAS SOMETHING THEY SHOULD HAVE BEEN MORE THAN HAPPY TO DO, AND DESPITE THE RUG THERE WERE OTHER ISSUES WITH THE APT. TO THIS DAY THEY ONLY DID HALF OF THE THINGS THERE WERE SUPPOSED TO THE SCRATCHES ON THE COUNTER STILL REMAIN, STAINED CARPET STILL REMAIN, THEY REPAINTED OVER THE KITCHEN BUT THE BATHROOM THEY NEVER PUTTIED AND PAINTED ALL THE LITTLE HOLES IN THE WALL, AND RECENTLY I CALLED THE MANAGEMENT OFFICE AND ASKED LISA IF SHE KNEW WHY MY ADDRESS COMES UP AS A BAD ADDRESS ON MAPQUEST, AND SHE ANSWERED SO RUDELY AND IGNORANTLY THAT IT MADE ME ASK ARE YOU OKAY THAT WAS A SIMPLE QUESTION, AND RESPONDED WITH YOUR ALWAYS CALLING GIVING US A HARD TIME I COULDN'T BELEIVE IT I HARDLY EVER CALL THAT OFFICE THE ONLY TIME I'VE BOTHERED TO CALL THEM WAS FOR MAINT. ISSUES AND HALF THE TIME I LEFT A MESSAGE, AND I WASN'T MEAN NOR DID I LEAVE ANY MEAN MESSAGES, SO I FEEL AS THOUGH THE ENTIRE OFFICE TREATS ME LIKE I'M AN ENEMY BECAUSE I DID NOT JUST GO FOR THEM TRYING TO GIVE ME AN APT. THAT THEY ONE DIDN'T PAINT OVER AND TWO THAT HAD AN EMBARASSINGLY DIRTY CARPET, BECASUE I AM THE NICEST PERSON AND AN IDEAL TENNANT I PAY MY RENT ON TIME EVERY MONTH I DON'T MAKE A LOT OF NOISE AND I'M VERY FRIENDLY. |
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