Apartment Review for The Elms - Columbus, OH

Although, I may have past bad experience from the previous staff, I feel that I must bring to your attention the outstanding customer service I have received by Jana Mederia and her staff (please excuse me if I misspelled your last name). I am of course, very delighted to have had the pleasure of speaking with Jana about my current issues and concerns regarding my apartment. Her professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction. I have been a tentant since October 2004. I have had some bad experience with the previous staff, however, Ms. Jana and her staff has treated my affairs with the utmost importance. Upon my upcoming renewal of my lease, I will no doubt in my my mind continue leasing from this property. Thank you Jana and staff